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The Swamp renovation cannot afford the mistakes frustrating Bills fans

The Swamp renovation cannot afford the mistakes frustrating Bills fans
Apr 5, 2025; Gainesville, FL, USA; The Gator Walk at Ben Hill Griffin Stadium on the campus of the University of Florida. Mandatory Credit: Kirby Lee-Imagn Images
Apr 5, 2025; Gainesville, FL, USA; The Gator Walk at Ben Hill Griffin Stadium on the campus of the University of Florida. Mandatory Credit: Kirby Lee-Imagn Images | IMAGN IMAGES via Reuters Connect

One of the looming backdrops for Florida fans is the upcoming renovations to The Swamp. Florida made a huge social media push over the summer to highlight what the new-look Swamp would look like after the facelift is complete, and if pulled off correctly, it should look and feel like a top-notch modern stadium.

But as Buffalo Bills fans have learned over the weekend, there is a warning sign that just because something is new doesn’t automatically mean it is better if it isn’t done correctly.

The Swamp renovations need to take lessons from the Buffalo Bills

The Buffalo Bills have replaced Ralph Wilson Stadium, where they had been since 1973, with a newly built Highmark Stadium. This weekend, fans had a chance to attend a scrimmage inside the stadium that also served as a soft-launch debut for the $2.2 billion stadium.

That’s billion with a B.

But for a $2.2 billion stadium, you would think that the reviews would be glowing and everyone would be blown away.

Based on reactions online, that’s not the case.

On the positive side, fans highlighted the revamped concessions and improved concourse areas. But what went viral were the multiple instances of obstructed-view seats, a video board that looks like it is from 1973, and an overhang roof that was supposed to shield people from the weather but apparently didn't.

And the backdrop to all of this is that taxpayers had to chip in $850 million, and Bills fans have seen their tickets go up by around 10%, with a lot of fans having to buy Personal Seat Licenses (PSLs) to have the option to turn around and buy season tickets.

Keep the soul of The Swamp intact

All the shiny new features Florida put in renderings look nice, but there is the looming question of who actually benefits from them. And this brings us back to The Swamp, and above all else, our core concern is what is going to happen to ticket prices for fans. 

When Florida laid out how the new-look Swamp would be funded, part of the equation is an increase in game-day revenue. AKA, Florida is looking to add more premium areas to extract more money from fans. And Scott Stricklin has admitted that even for those who aren’t going to sit in a premium area, tickets are probably going to go up.

If Florida delivers on its promises from the renderings, then most fans will still have positive reviews. One of the problems the Bills are running into, particularly with the obstructed-view seats, is that fans don’t feel like the renderings they were sold when they picked their seats match what was actually built.

So it serves as a warning to the powers that be at Florida: if you are going to redo The Swamp and ultimately raise ticket prices, make sure you actually deliver on the promises you are currently selling to fans.

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